Burst™ Shipping Policy

1. Order Processing

Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the following business day. You will receive an order confirmation email followed by a shipping notification with tracking details.

2. Shipping Rates

Shipping costs are calculated at checkout based on order weight, size, and delivery location. We strive to offer competitive rates and may provide free shipping promotions for qualifying orders.

3. Shipping Methods & Carriers

We partner with trusted carriers including UPS, FedEx, DHL, and USPS. Customers may see estimated delivery times at checkout. Standard and expedited options are available in select regions.

4. Estimated Delivery Times

• United States: 3–7 business days
• International: 5–12 business days

Please note: delivery times may vary due to customs inspections, local carrier delays, or peak seasonal demand.

5. International Shipping

We ship worldwide. International orders may be subject to import duties, taxes, or customs fees determined by the destination country. These charges are the customer’s responsibility and are not included in the purchase price or shipping fee.

6. Tracking Orders

Once your order has shipped, you will receive a tracking number via email. You can also use our Order Tracking page to check the latest status of your shipment.

7. Delays & Exceptions

While we make every effort to deliver on time, delays may occur due to unforeseen circumstances such as weather conditions, customs clearance, or supply chain issues. Burst™ is not responsible for delays outside our control, but our team will assist you in resolving shipping issues quickly.

8. Undeliverable Packages

If a package is returned to us due to an incorrect address provided by the customer or failure to accept delivery, the customer will be responsible for re-shipping costs. Please double-check your shipping details at checkout to avoid issues.

9. Contact Us

For questions about shipping, please contact our Customer Support team:

• Email: [email protected]
• Phone: +1 5722344180
• Business Hours: Monday–Friday, 9am–5pm (PT)